Connect cause to effect. Measure what your decisions are actually moving.
I help IT leaders turn the data they already have, in Jira, GitHub, Outlook and beyond, into a quantitative read on delivery, knowledge, capacity and culture, with the system dynamics behind it. Then I help them act on it.
- 7named engagements
- 23leading indicators tracked
- 12+years inside agile orgs
Indicators flow into intermediate measures into outcomes. The same shape applies to delivery, knowledge, capacity and culture, with different labels at each column.
Three things every IT leader I work with is sitting with.
- 01
Your dashboards count activity, not health.
Tickets moved, sprints closed, points pointed. None of it tells you why predictability is collapsing or where to act first.
- 02
The org chart isn't how work moves.
Real work is brokered by hubs your reporting lines do not name. Their load is invisible until they leave or burn out.
- 03
Your culture survey is once a year and decoupled from outcomes.
By the time the deck lands, the climate has moved. Nobody can say whether the interventions you ran in the meantime did anything.
Three jobs, one operating system.
Analytics and system dynamics applied to the data your organisation already produces. The thread through every engagement is the same: measure what is felt, connect cause to effect, and give leaders the evidence to intervene with confidence.
- 01
Diagnose
A quantitative read on whatever you cannot currently see: delivery health, knowledge fragility, network bottlenecks, culture dimensions, portfolio risk. Ranked by influence on outcomes.
- 02
Design
Front doors, viable portfolios, knowledge networks, onboarding programs. Designs that hold up under simulation before they meet a real organisation.
- 03
De-risk
Early-warning systems for the risks that move slowly until they don't. Knowledge fragility, capacity squeeze, scope drift, culture signals, watched continuously instead of post-mortemed.
Seven engagements, organised by the problem they solve.
Each one tackles a problem leaders already know they have. The shared backbone is system dynamics, organisational network analysis, Modern Portfolio Theory and disciplined sensemaking.
- 01 Delivery Health Obeya
Cycle time is creeping up. Predictability is collapsing. Nobody can say why.
OutcomeA causal map of what is actually moving cycle time and predictability, with experiments sequenced by impact.
- System dynamics
- Leading indicators
- Sensemaking
Read more - 02 IT Front Door
Requests pile up across emails, channels, and tickets. Your senior people spend their week on traffic control.
OutcomeA designed intake pathway with capacity-aware forecasting and transparent commitments, modelled before rollout.
- Discrete-event simulation
- Capacity modelling
- Service design
Read more - 03 Knowledge & Collaboration Network Analysis
Your org chart is fiction. Real work is brokered by a few hubs whose load is invisible until they leave.
OutcomeA map of the brokers, bridges, and silos in your org, translated into concrete moves on team design and rituals.
- Organisational Network Analysis
- Centrality measures
- Mission coupling
Read more - 04 SkillMap
A handful of people hold the load-bearing knowledge. If they leave, the system breaks.
OutcomeA Knowledge Loss Risk Score per team and chapter, with a Data-Insight-Action playbook for every hot spot.
- Survey design
- Risk modelling
- Viable Systems Model
Read more - 05 Culture Analytics
Your culture survey is once a year, decoupled from outcomes. Nobody can say whether your interventions are working.
OutcomeA continuous, quantitative read on culture from the data your teams already produce, tied to delivery and retention outcomes.
- Network analysis
- Pulse surveys
- Mixed-methods sensemaking
Read more - 06 Viable Portfolio
Your roadmap is a list of bets dressed up as a plan. Risk and return live in slide decks, not in the mix you actually fund.
OutcomeA frontier view of your portfolio that exposes concentration and makes the trade-offs of every funding decision explicit.
- Modern Portfolio Theory
- VUCA framing
- Scenario analysis
Read more - 07 DreamWorkplace Onboarding
Senior hires fail on culture and politics, not competence. New leaders run blind for months.
OutcomeA 90-day onboarding that maps the cultural terrain and sequences integration around the relationships that actually decide success.
- Organisational Network Analysis
- Stakeholder mapping
- Sensemaking
Read more
Atlassian Marketplace apps, built on the same research.
Invisible Work Risk Index
Production support, code reviews, ad-hoc requests. The work that never reaches a ticket but burdens the team. IWRI scores every Scrum team on its hidden-work risk using seven indicators validated across hundreds of teams.
See the productNumbers alone can't tell us why things are the way they are, or how to improve. Data is the start of the conversation, not the end of it.
Bring me the messy bits. The graphs, the tickets, the org chart that doesn't match how work moves.
A 30-minute intro is enough to know whether we should keep talking. No deck, no obligation.